Policies

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through LayerTree or its related sites and services.

 

This Privacy Policy does not apply to the practices of third parties that we do not own or control.

 
Information we collect

To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a gift order, for example), if you contact us directly.

 

Why we need your information and how we use it

We rely on a number of legal bases to collect, use, and share your information, including:

-as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

-when you have provided your affirmative consent, which you may revoke at any time;

-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

-as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests.

 
Information sharing disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

-Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

-Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data retention

We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Contact and communication

Customers can subscribe to a newsletter to receive information about our work which we believe they will have a legitimate interest in. Personal details including name and email address are held by Shopify in accordance with the policy above. Subscribers can unsubscribe at any time by emailing layertree@gmail.com or clicking the 'unsubscribe' link at the footer of any email. 
If you provide us with personal information or photos relating to any online submissions we will only use this information to contact you regarding the submission. Photos that you send us will be stored and may be shared by us but with no link to your name or personal details.

Transfers of Personal Information Outside the EU

We do not transfer personal information about you outside of the EU.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

-Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we am required to store data for legal reasons) we will generally delete your personal information upon request.

-Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

-Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 
How to contact us

For purposes of EU data protection law, we, LayerTree, are the data controller of your personal information. If you have any questions or concerns, you may contact us via layertree@gmail.com.