At LayerTree, we strive to provide exceptional customer service, right from the moment our products arrive on your doorstep. To ensure a smooth installation process, we have recently minimised packaging waste by moving our installation guides online. We understand that fitting instructions are essential, which is why we have included a QR code in the packaging booklet for easy access to our digital guides. Alternatively, you can also find them conveniently located on our website footer.
Why Online Guides?
Transitioning to online installation guides serves a dual purpose. First and foremost, it helps us fulfil our commitment to reducing environmental impact. By reducing the amount of printed material, we significantly contribute to the reduction of packaging waste, aligning with our eco-friendly practices. Secondly, this facilitates direct access to a comprehensive range of installation guides for all our handmade products.
What Can You Expect in Our Installation Guides?Our installation guides cover a wide array of topics, ensuring that all your queries are comprehensively addressed. Regardless of whether you need assistance in hanging your bird feeder, maintaining the cleanliness of your hanging planter, or fitting the lighting cable securely for our wall light, our thorough guides will provide you with step-by-step instructions.
QR Code Convenience
To access the installation guides, simply scan the QR code provided in the packaging booklet with your smartphone camera. This will instantly direct you to our website, where you can easily find the dedicated installation guide for your purchased product(s).
We understand that visual aid can greatly enhance the installation experience. That's why we have recently incorporated video guides into our collection. For instance, our wall light video guide will demonstrate how to fit the lighting cable securely. We are aiming to produce video guides for all of our products to assist installation.
At LayerTree, we continually strive to simplify the installation process for our customers. Our move towards digital installation guides not only minimises packaging waste but also provides easy and convenient access to comprehensive information to help you make the most of your handmade products. Whether it's hanging a bird feeder, maintaining a hanging planter, or fitting a wall light, our installation guides are designed to assist you with clear, concise instructions. Visit our website or scan the QR code provided. If you have any further queries about how to install or care for your products we are more than happy to assist you. Please contact us here.